Reaching everyone? Multi-channel marketing for diverse association audiences
Marketing and engagement

Reaching everyone? Multi-channel marketing for diverse association audiences

Tuesday, May 19, 2026
1:05 PM - 1:35 PM | Europe/Berlin

Education session

Hall 9 | Link - MPI and ICCA Education, Stand 9013
English
About

Association audiences are diverse across generations, regions, cultures and professions. Explore how to create inclusive, data-driven marketing strategies using traditional, digital and community channels, tailoring content and storytelling to different attendee segments, and leveraging the host city as a strategic marketing asset

Learning outcomes:

Better understand and address the unique needs of diverse audience segments

Understand how to leverage the host city’s strengths as a strategic marketing asset to create compelling narratives and experiences

Learn how to optimize marketing spend and improve return on investment using targeted messages and formats

Speakers

Claudia Bastidas

Senior Marketing ManagerICCA

Nor Azlina Ishak

Marcom DirectorWITSA

Omri Peled

VP MarketingKenes Group

Dermot Ryan

Head of Association EngagementICCA