True digital transformation starts with collaboration, not technology. Explore why shared standards and strong data foundations are essential before AI can deliver real value. Learn how rebuilding trust and workflows between buyers and suppliers creates efficiency, innovation, and a future-ready MICE industry.

Learning outcomes:

Discover how shared standards and collaboration drive transformation

Reflect on challenges caused by inconsistent data and manual tasks

Understand why AI depends on strong data and collaborative structures

This session is approved for the following certifications.

* ICCA Skills Domain CICS/CICE: 0.5

Explore mentoring as a powerful tool for building future‑ready skills, values, and leadership. Learn how purposeful mentor–mentee relationships strengthen confidence, broaden thinking, and support a more responsible and collaborative events industry.

Learning outcomes:

Understand mentoring as a strategic tool for developing future‑focused skills and mindsets

Identify principles for creating meaningful, growth‑driven mentoring relationships

Reflect on your own role as a mentor, mentee, or facilitator of knowledge transfer

* CMP/CEU Approved: Domain F: Talent Management, 0.75 credits

* CSEP Approved