Principal Analyst
Forrester
Conrad Mills is a Forrester analyst covering B2B events, demand marketing, and account‑based marketing. His work spans primary research and client advisory, helping organizations optimize every aspect of their events —from planning and execution to measurement and event technology adoption.
Prior to joining Forrester, Conrad spent more than 20 years in B2B technology marketing roles across both global enterprises and high‑growth organizations. Most recently, he led marketing at Mastek, where he oversaw a company‑wide rebrand and spearheaded an awareness‑building strategy that resulted in the company being named UK IT Vendor of the Year and gaining recognition from the UK Prime Minister’s Office.
Before Mastek, Conrad spent a decade at Xerox, where he led the European enterprise marketing team and played a pivotal role in transforming the company’s demand generation approach.
Conrad holds a postgraduate degree in Management and Information Systems from the University of Bath and professional diplomas in marketing from both the Chartered Institute of Marketing (CIM) and the Institute of Direct and Digital Marketing (IDM).
Date

Explore the latest findings from Forrester’s 2026 State of B2B Events Survey to understand what top-performing companies are doing differently and where the industry is heading next.
Learning outcomes:
Identify key trends shaping event strategies for 2026 and beyond
Explore the current rate of AI adoption for events
Gain meaningful, data-backed actions to strengthen your future plans
This session is approved for the following certifications.
* ICCA Skills Domain CICS/CICE: 0.5
* CSEP Approved