Results-driven hospitality professional with 14 years of extensive experience in the hospitality industry, specializing in Front Office operations, guest relations, facility coordination, and operational management. Proven expertise in managing high-volume guest environments, coordinating cross-functional teams, and ensuring seamless day-to-day facility operations. Skilled in customer service excellence, vendor coordination, event support, maintenance supervision, safety compliance, and team leadership. Adept at maintaining world-class standards in convention centres and hospitality facilities while delivering exceptional client and guest experiences. Strong organizational, communication, and problem-solving abilities with a commitment to operational efficiency and service excellence.
